Austria

Covid-19

Bookings with 1st deposits paid between the 1st April 2021 - 31st March 2022 will be covered by Equity’s Covid Guarantee meaning:
You have the flexibility to move your schools tour to an alternative date at any time. Where possible Equity will keep the same pricing.*
If your booking needs to be cancelled due to Covid-19 restrictions within 14 days of departure, you will receive a full refund of monies paid.**

Equity’s standard Terms & Conditions still apply such as;

• Bookings cancelled by you 14 days or more prior to departure.
• Refund policy is only applicable to full group booking cancellation and is not applicable to individual passenger cancellations.
Equity booking terms and conditions can be found here.



IMPORTANT INFORMATION
*Equity will endeavour to move your booking at the same price within the same season but are subject to cost fluctuations such as flight, accommodation and excursion pricing.

**To receive a full refund one or more of the following must apply:

• The Department for Education advises against overnight residential trips to your destination
• Quarantine is required on arrival at destination or on return to the UK
• The UK Government lockdown measures prevent your tour departing as scheduled
• Where government or local legislation is in place that impacts and inhibits the primary reason for your tour
• The Foreign and Commonwealth Development Office (FCDO) advises against all but essential travel
• Equity is unable to operate your trip due to a significant number of planned excursions being closed during your stay.
• The booking’s payment terms have been fully met as outlined in Equity’s terms and conditions.
A full refund will be payable up to 60 days after the date of scheduled departure allowing Equity to obtain refunds from suppliers, such as airlines and accommodation providers.
• At the point of confirming the booking you must be aware and able to comply to the current entry/travel requirements.

A full refund will be payable up to 60 days after the date of scheduled departure allowing Equity to obtain refunds from suppliers, such as airlines and accommodation providers.