Our Covid-19 Flexibility Guarantee provides the reassurance you need to book your next stay with YHA. To give you complete peace of mind and keep things as simple as possible, we’re applying the guarantee to all future bookings – regardless of when you booked or the terms and conditions that were in place at the time.
If you are unable to proceed with your booking due UK government restrictions related to Covid-19 which prevent you from travelling to one of our hostels in England or Wales (such as travel bans or enforced self-isolation), or your accommodation is unavailable for any reason, you will be able to choose from one of the following options:
1. Transfer your booking to a later date
Subject to availability we will move your booking to a later date, with no admin fees or penalties
2. Transfer your booking to an alternative hostel
Subject to availability we will move your booking to an alternative hostel, with no admin fees or penalties
3. Request a full refund
We will refund you the full amount you have paid for your booking.
Read more about the steps we're taking to keep our guests safe during their stays, in our confidence and peace of mind plan.
Covid-19 Guarantee Terms and Conditions
The Covid-19 Flexibility Guarantee ‘change window' allows any transfer or cancellation within the period of 28 days and 3 days prior to arrival.
Should UK Government advice significantly change in the 3 days prior to arrival, we will reactivate the Guarantee for you.
Please be aware that if the cost of your new booking is higher than your original booking, then you’ll need to pay the difference.
The Covid-19 Flexibility Guarantee applies to bookings made directly with YHA (England & Wales) and excludes any bookings through third party sites.
The Covid-19 Flexibility Guarantee does not replace our Standard Booking Terms & Conditions. All other booking terms and conditions remain unchanged. The Guarantee will be reviewed regularly and is subject to change or removal without prior notice.
By offering activities that aim to inspire, motivate and challenge students, YHA packages cover a range of National Curriculum-linked topics that will bring real outdoor adventures to your residential experience.
Our Discovery packages have been designed to enable teachers to plan a residential that meets their own needs and budget. This flexible option focuses on your defined key outcomes, so if you want to look at communication we will provide team challenges, shelter building and orienteering for example. Alternatively you may wish to focus of personal achievement, so we would prepare a range of archery, guided walks, and fire lighting tasks. The ultimate choice is yours, meaning you can enjoy a bespoke residential that will feed you pupil’s sense of adventure whilst providing great value for money.
YHA Grinton Lodge, YHA Hawkshead, YHA Holmbury St Mary, YHA Ilam Hall, YHA Ironbridge Coalbrookdale, YHA Langdale, YHA Eskdale, YHA Malham, YHA Conwy, YHA Castleton Losehill Hall, YHA Ravenstor, YHA Boggle Hole, YHA St Briavel’s Castle, YHA Whitby, YHA Wye Valley, YHA York.
Yes, and we are also committed to ensuring we meet stringent health and safety standards - please contact us if you need any further details
We strive to cater for everybody, but unfortunately a small number of our hostels are unable to be accessible by modern standards. To check the accessibility of your chosen hostel please contact us.
Breaks 4 Kids Funding
Here at YHA we believe that every young person should have the opportunity to travel. Our Breaks for Kids fund is available to help cover the cost of a YHA school trip for children who may not necessarily be able to afford it. For further information please see