Our Covid-19 Flexibility Guarantee provides the reassurance you need to book your next stay with YHA. To give you complete peace of mind and keep things as simple as possible, we’re applying the guarantee to all future bookings – regardless of when you booked or the terms and conditions that were in place at the time.
If you are unable to proceed with your booking due UK government restrictions related to Covid-19 which prevent you from travelling to one of our hostels in England or Wales (such as travel bans or enforced self-isolation), or your accommodation is unavailable for any reason, you will be able to choose from one of the following options:
1. Transfer your booking to a later date
Subject to availability we will move your booking to a later date, with no admin fees or penalties
2. Transfer your booking to an alternative hostel
Subject to availability we will move your booking to an alternative hostel, with no admin fees or penalties
3. Request a full refund
We will refund you the full amount you have paid for your booking.
Read more about the steps we're taking to keep our guests safe during their stays, in our confidence and peace of mind plan.
Covid-19 Guarantee Terms and Conditions
The Covid-19 Flexibility Guarantee ‘change window' allows any transfer or cancellation within the period of 28 days and 3 days prior to arrival.
Should UK Government advice significantly change in the 3 days prior to arrival, we will reactivate the Guarantee for you.
Please be aware that if the cost of your new booking is higher than your original booking, then you’ll need to pay the difference.
The Covid-19 Flexibility Guarantee applies to bookings made directly with YHA (England & Wales) and excludes any bookings through third party sites.
The Covid-19 Flexibility Guarantee does not replace our Standard Booking Terms & Conditions. All other booking terms and conditions remain unchanged. The Guarantee will be reviewed regularly and is subject to change or removal without prior notice.
We are YHA.
We transform young lives forever through travel and real adventure.
Because where you go changes who you become.
To show how important travel and adventure is, we’ve taken it away from someone who depends on it… and given it to children who’ve been missing out.
YHA Eden Project is perfectly in tune with the Eden Project’s sustainable ethos and groups can sleep inside recycled shipping containers. These air-conditioned rooms have en-suite bathrooms and TVs, offering a memorable way to stay here. The hostel has a heated marquee, conference equipment and games, perfect for learning or just a place to enjoy and relax after a long day exploring the biomes. There’s even free Wi-Fi too.
The hostel itself is situated to provide schools and groups the perfect base to explore the Eden Project. For schools and colleges wanting the full experience the Eden Project education team deliver a range of 2hr workshops closely linked to the National Curriculum and available for all ages, from Early Years to Key Stage 5.
In addition to the workshops the Eden team also offers a range of 3hr challenges, making use of the wider Eden Project grounds.
Finally, and exclusively to residential groups, the Eden Project offer 3 exciting evening activities including the secret biome: a unique opportunity to explore the biomes when they are closed to the general public as night time falls – a truly magical experience
YHA Eden Project has 228 beds in 58 en-suite bedrooms, so we are able to welcome groups of all sizes.
Yes, and we are also committed to ensuring we meet stringent health and safety standards - please contact us if you need any further details.
At YHA Eden Project we strive to cater for everybody. We have two accessible Snoozeboxes with accessible en-suite bathrooms. We also have step-free access to the reception and some rooms, an accessible reception desk and en-suite rooms.
Teachers interested in this YHA trip also viewed the learning experiences below.
We are bursting with ideas on places that deliver first class teaching both outside the classroom and as in-school workshops. Feel free to use our tailor-made trip form and we can help you find the perfect experience for your class!